Privacy Policy

Last Updated: August 26, 2024

1. Introduction

ImpactX Bridge ("us", "we", or "our") operates the website currently accessible at https://studio--impactx-bridge.us-central1.hosted.app/ and any future domains we operate, along with the ImpactX Bridge platform (hereinafter collectively referred to as the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Use.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, particularly when you apply as an NGO, express interest as a CSR partner, or contact us, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Organization Name and details (including registration documents, project information, financial details for verification)
  • Job Title / Role within the organization
  • Address, State, Province, ZIP/Postal code, City
  • Any other information you voluntarily provide related to your organization or CSR initiatives.
  • Cookies and Usage Data (see below).

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies (like web beacons and pixels) to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service effectively.

Examples of Cookies we may use:

  • Session Cookies: We use Session Cookies to operate our Service.
  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies: We use Security Cookies for security purposes.
  • Analytics Cookies: We may use third-party Service Providers to monitor and analyze the use of our Service (e.g., Google Analytics).

3. Use of Data

ImpactX Bridge uses the collected data for various purposes:

  • To provide, operate, and maintain the Service.
  • To manage applications from NGOs and expressions of interest from CSR partners.
  • To perform verification of NGO credentials and information.
  • To facilitate matchmaking between CSR entities and NGOs.
  • To enable communication between users of the platform (e.g., between matched CSRs and NGOs).
  • To notify you about changes to our Service or policies.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide customer care and support.
  • To gather analysis or valuable information so that we can improve the Service, its features, and user experience.
  • To monitor the usage of the Service and detect/prevent fraud or security issues.
  • To detect, prevent, and address technical issues.
  • To comply with legal obligations.
  • To send you updates, newsletters, marketing or promotional materials, and other information that may be of interest to you, where you have consented to receive such information or where otherwise permitted by law. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

4. Legal Basis for Processing Personal Data (for users in the EEA/UK)

If you are from the European Economic Area (EEA) or the United Kingdom (UK), ImpactX Bridge’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We may process your Personal Data because:

  • We need to perform a contract with you (e.g., to provide our Service).
  • You have given us permission to do so.
  • The processing is in our legitimate interests and it's not overridden by your rights.
  • For payment processing purposes (if applicable in the future).
  • To comply with the law.

5. Data Retention

ImpactX Bridge will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

6. Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Our primary operations are in India.

If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

ImpactX Bridge will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information. If you are in the EEA or UK, we will ensure appropriate safeguards are in place for such transfers, such as Standard Contractual Clauses, where required.

7. Disclosure Of Data

Disclosure to Service Providers

We may share your Personal Data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: data analysis, email delivery, hosting services, customer service, and marketing efforts. We will ensure contractual obligations are in place to protect your Personal Data.

Business Transfers

If ImpactX Bridge is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Legal Requirements

ImpactX Bridge may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation or government request.
  • To protect and defend the rights or property of ImpactX Bridge.
  • To prevent or investigate possible wrongdoing in connection with the Service.
  • To protect the personal safety of users of the Service or the public.
  • To protect against legal liability.

With Your Consent

We may disclose your personal information for any other purpose with your consent.

8. Security of Data

The security of your data is important to us. We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

9. Your Data Protection Rights

Depending on your location, you may have certain data protection rights. ImpactX Bridge aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you may have the following data protection rights:

  • The right to access, update or to delete the information we have on you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where ImpactX Bridge relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not able to provide Service without some necessary data.

If you are in the EEA or UK, you have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority.

10. Service Providers (Analytics)

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

11. Links to Other Sites

Our Service may contain links to other sites that are not operated by us (e.g., Calendly for scheduling calls, example.com for application forms in the current MVP). If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

12. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us: